Service providers are often challenged by those questionable words…”Is the Customer Always Right?” Our response is based on the service philosophy that service is not about being ‘right’ or ‘wrong.’ Service is an act, not a judgment. The Customer may not always be right, but the Customer is always the Customer. What’s your take?
Archive for the ‘Burning Questions’ Category
Is the Customer Always Right?
Posted in Burning Questions on March 2, 2008 | Leave a Comment »
